Privacy &
Data Policy

Your privacy is extremely important to us. This policy details how we collect, protect, and utilize your personal information to ensure a transparent user experience.

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Mega Tech Bot Pvt. Ltd.

Privacy Policy

Effective: June 2026 • Last Updated: June 2026

Your Privacy Matters

At Mega Tech Bot Pvt. Ltd., we understand that the information you share with us is valuable and deserves the highest level of protection. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use the Zilicius Restaurant Management Platform, our website, mobile applications, and related services.

Our commitment is to ensure transparency in the way we handle data while helping restaurants, cafés, cloud kitchens, QSRs, and food businesses operate more efficiently through technology.

By using Zilicius, you agree to the practices described in this Privacy Policy.

Information We Collect and Why We Collect It

To provide restaurant management services effectively, we collect information that helps us create accounts, deliver features, process transactions, improve performance, and provide customer support.

Information You Provide Directly

When you register for Zilicius, request a demo, subscribe to a plan, contact our team, or use our services, we may collect details such as your name, restaurant name, business information, email address, phone number, billing details, and business address.

This information allows us to verify your account, communicate important updates, provide customer support, process subscriptions, and personalize your experience.

Restaurant and Operational Data

As part of your daily operations, you may enter or upload business-related information into the platform.

This may include:
Menu details
Inventory records
Purchase orders
Supplier information
Customer information
Employee records
Attendance data
Sales transactions
Billing records
Financial reports
This data is essential for delivering the restaurant management services you subscribe to and remains under your ownership.

Data Ownership

Customers retain ownership of the business data they upload, create, store, or process within the Zilicius Platform.

Mega Tech Bot Pvt. Ltd. does not claim ownership of customer business information and processes such data solely for the purpose of delivering, maintaining, securing, supporting, and improving the Services.

Technical and Device Information

Whenever you access the platform, we may automatically collect technical information including your IP address, browser type, operating system, device information, login activity, and usage logs.

This information helps us maintain security, prevent unauthorized access, monitor performance, and improve platform reliability.

How We Use Your Information

The information we collect serves multiple purposes that directly support the operation and improvement of our services.

Delivering Our Services

Your information enables us to provide core platform functionalities such as billing, inventory tracking, employee management, reporting, analytics, and customer relationship management.

Without this information, many features of the platform would not function properly.

Improving User Experience

We continuously analyze usage trends and customer feedback to improve workflows, optimize performance, develop new features, and make the platform easier to use.

Our goal is to ensure that restaurant owners and staff can manage operations more efficiently.

Customer Support and Communication

We use your information to respond to support requests, troubleshoot issues, provide technical assistance, and communicate service updates.

This may include notifications about maintenance, security updates, new features, subscription renewals, and account-related matters.

Security and Fraud Prevention

Protecting your business data is a priority.

Information may be used to monitor suspicious activity, detect unauthorized access attempts, investigate security incidents, and safeguard both user accounts and platform infrastructure.

Compliance with Legal Requirements

In certain situations, we may process information to comply with applicable laws, regulatory requirements, court orders, or legal obligations.

Legal Basis for Processing Information

We process information to provide our services, fulfill contractual obligations, maintain platform security, comply with legal requirements, improve user experiences, communicate with users, and support legitimate business operations.

Where required by applicable laws, information may be processed based on user consent, contractual necessity, legal obligations, or legitimate business interests.

Cookies and Tracking Technologies

Like most modern software platforms, Zilicius uses cookies and related technologies to improve functionality and user experience.

Cookies help us:

  • Keep users logged in securely
  • Remember preferences and settings
  • Analyze website traffic
  • Measure platform performance
  • Improve navigation and usability
Users can modify browser settings to block or remove cookies; however, some platform features may not operate correctly if cookies are disabled.

Data Security and Protection

Mega Tech Bot Pvt. Ltd. employs industry-standard security measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Our security practices may include:

  • Encrypted data transmission
  • Secure cloud infrastructure
  • Firewall protection
  • Access control mechanisms
  • Regular backups
  • Security monitoring and audits
While we strive to provide strong protection, no online system can guarantee absolute security.Users are encouraged to maintain strong passwords and protect their account credentials.

No Absolute Security Guarantee

While Mega Tech Bot Pvt. Ltd. implements reasonable administrative, technical, and organizational safeguards designed to protect information, no method of electronic transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.

Information Sharing and Third-Party Services

We do not sell your personal information.

However, in order to operate the platform efficiently, we may share limited information with trusted service providers that help us deliver our services.

These providers may include:

  • Cloud hosting partners
  • Payment gateway providers
  • SMS and email service providers
  • Analytics platforms
  • Technical support vendors
  • Communication service providers
Each provider is required to maintain appropriate confidentiality and security standards.

Third-Party Integrations

The platform may integrate with third-party services such as:
Payment gateways
Accounting software
Food delivery platforms
SMS gateways
WhatsApp integrations
Marketing automation tools
When you choose to connect these services, information may be exchanged to enable the integration. The privacy practices of those providers are governed by their own policies.

We encourage users to review those policies before using third-party services.

Mega Tech Bot Pvt. Ltd. is not responsible for the privacy practices, content, policies, or services provided by third-party platforms, applications, websites, or service providers integrated with or linked to the Zilicius Platform.

Data Retention, Account Closure, and International Transfers

Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, maintain records, resolve disputes, and enforce agreements.

Once information is no longer required, it may be securely deleted, anonymized, or archived according to our internal data retention procedures.

Account Closure and Data Deletion

Users may request account closure subject to contractual, operational, and legal obligations.

Certain information may be retained for compliance, record-keeping, dispute resolution, fraud prevention, security, backup, taxation, and legal purposes before being securely deleted, anonymized, or archived in accordance with applicable requirements and internal retention policies.

International Data Transfers

Depending on the infrastructure, cloud hosting providers, integrations, and service providers used by the Company, information may be processed, stored, or transferred outside the user's state, country, or jurisdiction.

Where such transfers occur, reasonable safeguards are implemented to help protect information and maintain appropriate levels of security and confidentiality.

Your Rights, Children's Privacy, and Business Transfers

Your Rights and Choices

We believe users should have control over their information.

Depending on applicable laws, you may have the right to:
Access your information
Correct inaccurate information
Request deletion of information
Restrict certain processing activities
Withdraw consent where applicable
Request a copy of your data
Object to specific processing activities
We will make reasonable efforts to respond to such requests within applicable legal timelines.

Children's Privacy

The Zilicius Platform is designed for businesses and professional users.

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

Business Transfers

In the event of a merger, acquisition, restructuring, financing transaction, investment, partnership, or sale of business assets, information may be transferred as part of the business transaction, subject to applicable privacy and data protection requirements.

Changes to This Privacy Policy

As our products, services, and legal obligations evolve, we may update this Privacy Policy periodically.

Any modifications will be published on this page along with the updated effective date.

We encourage users to review this page regularly to stay informed about our privacy practices.

Governing Law, Updates, and Contact Us

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Hisar, Haryana, India.

Our Commitment to Privacy

Mega Tech Bot Pvt. Ltd. is committed to maintaining transparency, protecting user information, and continuously improving privacy and security practices to support businesses using the Zilicius Platform.

Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your information, please contact us.

ZILICIUS

Email: support@megatechbot.comPhone: +91 7988255639

Address: SCO-1, Pocket-A Sector-14, Hisar, Haryana – 125001

Official Website : www.zilicius.com
By using the Zilicius Restaurant Management Platform and related services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.